Since products are only printed once ordered, returns and exchanges are not supported.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Refunds
We will notify you once we’ve received your request, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at gamingmats0@gmail.com.
Please note that Gmats will not be held responsible and will not offer or refunds if the customer ordered the wrong size or color. In case of an unsuccessful delivery, a partial refund will be issued.
